Shipping/ FAQ/ Payment Info

Current processing time is 14 days. 💕  I am a single woman owned business, and I handcraft/hand-pour everything. You may be 1st, 50th or 200th on the list, but I do want to give the same attention to detail to every package!  I do not store pre-bottled products.   

After I process current orders, I will be on family vacation for two weeks.  Will resume taking orders June 12th.  Happy summer! 😊💕

If you came here because you loved a decant...and I love decanters 💕 ...or you have an older bottle you are replacing, be aware that over time my scents deepen and become more concentrated though evaporation and general aging like fine wine.  Expect that your new scent may feel lighter than your older bottle, I have not changed any formulations.  Hint: If you like the way it smells at year one, buy a backup and store it in a cool dark place and keep yourself happy! 😊

I process credit card payments through Paypal.  No worries if you don't have an account, just hit the PayPal button and it will take to you guest checkout, on some screens it may actually say "try another way" and you can use debit or credit.  Our cart is secure, look for the lock 😊  

International packages are sometimes delayed, some are taking as long as 9 weeks to arrive.  That said if they are not there in 9 weeks, I absolutely will reship and make sure you get your items!  

Please understand that I have no control over USPS or your country's post so I can't do anything to make it faster. I have switched to Global Post International to try and make it a little faster and more reliable.  So far so good! :-)  internationals should use goglobalpost's website to get the best tracking results. Emailing me to look up your tracking number only shows me the same info as you have.  I always, always email a tracking number (its auto generated when I print your label), if it seems you didn't get one, please check spam. I DO care, and I DO want you to get your items as fast as possible. 

If you have an order with lots of different perfumes, samples, or with soaps or body care, there may be bit of extra time involved to process your order. I may have to prepare a base that's run out etc, and the whole order may get set aside for an extra day or two until I can fit that in. Those odds increase if you are, for instance, ordering 5 older releases 💕  I make all products in small batches, and make up each order as it is received.  I do LOVE doing these, and I know how fun it is to open big a package of new samples, or your old favorites, so do order, be patient and have fun!

Shipping is a a flat rate of $5 per US order.  

Standard International to Canada is a flat rate of $10

Standard International everywhere else is $20  

I can't combine orders, or do add ons. As I generally process in the order they come in, I don't see many second orders until after the first one has gone out.  

I check email Monday, Wed, and Friday mornings (unless it's a US holiday.)  I am not open weekends. The contact button on my page goes to my business email.  I do not check email on the weekends. I do not really go on social media very often (or at all for many months) so it's not a good messaging outlet. 

I offer samples to get to know my fragrances and products!  Please order these first if you are unsure a fragrance will be your thing.  I am unable to offer refunds or exchanges on perfumes or bath products sold.  I am a small/hand poured niche perfumer.  Order samples first if you don't know if you'll like something.  Ulta and Sephora must destroy all cosmetics they receive as returns, not everyone knows that.  Such a waste.  I'm not Sephora... I can't absorb those costs and by law I can't resell them. I say that in the kindest way possible. :-)  Thank you for understanding.

I'm careful in checking IFRA guidelines for the raw materials I use.  However, perfume in general can cause skin reactions in some.  If you know you have sensitive skin please use caution with any perfume and test in a small area before a full application. 

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