Hello, so glad you are here! The Kyse website is closed until 2025, but you can order through Luckyscent! I'm still working behind the scenes supplying them regularly 😊 In Australia and New Zealand, you can purchase through Niche Scents!
Happy Holidays everyone! 🎅🎄
For 2025 I will only be selling items that are not sold at Luckyscent, including fragrances or sizes they don't carry. I will open on the first with limited inventory for presale. Preorders are open for 24 hrs or until items sell out.
I will be doing body butters in very limited edition amounts throughout next year. They will not be available on the 1st with fragrance sales.
The body butters/cream formula has not changed, in warm weather the consistency will be a bit looser as it contains a lot of coconut oil. In winter it will seize and be thicker. In summer they may melt during shipping and need to be refrigerated for about 15 min then stirred to regain cream/ butter state.
Orders may take 4 weeks to ship. Further delays can occur if you order 5+ items especially if they are older releases. I may split ship your order if some items are ready and others are not. As a single person this is the only way I can continue to offer sales through my website. I'm thrilled to do what I love and I hope this can create some realistic expectations for us all! 💕 upon request I will add 2 samples to your order (one for sample only orders) if I'm out of a requested sample I may substitute to keep your order on schedule to ship.
You may be 1st, 50th or 400th on the list, but I do want to give the same attention to detail to every package! I do not store pre-bottled products. Luckyscent also stocks the most popular of Kyse scents! (Yes I handpour all of these too!) I do not combine shipping or do add on's to orders. Please do not ask. 💕
If you came here because you loved a decant or you have an older bottle you are replacing, be aware that over time my scents deepen and become more concentrated though evaporation and general aging like fine wine. Expect that your new scent may feel lighter than your older bottle, I have not changed any formulations. Hint: If you like the way it smells at year one, buy a backup and store it in a cool dark place and keep yourself happy! 😊
I process credit card payments through Paypal. No worries if you don't have an account, just hit the PayPal button and it will take to you guest checkout, on some screens it may actually say "try another way" and you can use debit or credit. Our cart is secure, look for the lock 😊
I always, always email a tracking number (its auto generated when I print your label), if it seems you didn't get one, please check spam. I DO care, and I DO want you to get your items as fast as possible. Orders from Canada will go through Global Post and are best tracked at goglobalpost.com
Shipping is free in the US.
Standard International to Canada is a flat rate of $15
I no longer ship internationally (other than Canada).
I check email Monday, Wed, and Friday mornings (unless it's a US holiday.) I am not open weekends. The contact button on my page goes to my business email. I generally do not check email on the weekends. I do not use social media (it's been years), so I don't answer messages there.
I offer samples to get to know my fragrances and products! Please order these first if you are unsure a fragrance will be your thing. I am unable to offer refunds or exchanges on perfumes or bath products sold. I am a small/hand poured niche perfumer. Order samples first if you don't know if you'll like something. Ulta and Sephora must destroy all cosmetics they receive as returns, not everyone knows that. Such a waste. I'm not Sephora... I can't absorb those costs and by law I can't resell them. I say that in the kindest way possible. :-) Thank you for understanding.
I'm careful in checking IFRA guidelines for the raw materials I use. However, perfume in general can cause skin reactions in some. If you know you have sensitive skin please use caution with any perfume and test in a small area before a full application.