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Shipping and Other Important Stuff (New for 2020)

 

 * We're increasing shipping for 2020, but only by $.50 to get closer to actual cost. :-)

I'm also bringing on a part time employee and we're going to start working partial weekend hours to get our shipping times back down under 48hrs.  I know you've been patient with us as some orders placed on Friday take a long time to ship; they bunch up over the weekend and we're overloaded on Mondays.  We're doing everything we can here to get that in check for the new year as well!  Thank you all so much for making us so busy we have GOOD problems like that!! <3

Shipping is a a flat rate of $3 per US order.  

Standard International to Canada is a flat rate of $6  

Standard International to most other locations is $10 

Paypal will automatically calculate shipping when you head over to the payment portal.  No worries if you don't have an account, you can use a credit card as well.    

Standard International is USPS First Class and will have shipping confirmation and tracking to the last US hub, but won't have tracking outside the US.  First Class International has been very reliable if you can stand not checking your tracking number! :-)  Shipping times are typically 7-21 days and another week possibly for customs delays.  Unfortunately we can not be responsible for any customs assessed on international packages.  These charges are the customers responsibility. We can control a lot of things, but foreign postal services are not one of them ;) if you have any questions about this ask before you order please! 

Packaging times are averaging 3 business days, but I try hard to be faster if I can.  I generally don't work on the weekends, so if you order on Friday afternoon you should get tracking by Monday afternoon.  I do try and get packages out within a day or two, but at times of high volume (new release, sale, etc.) it may take longer.   

If you wish to have your order expedited, you can add Priority Upgraded Shipping to your cart for $4 US and $10 International from the product page here.

I try to respond if I can to questions on the weekends, but there are times when I am focusing on my family and I'm unable.  I do check email frequently, and that is the fastest way to contact me.  I don't always check Facebook daily! 

Please email me at kyseperfumes@gmail.com with any questions.

I offer samples to get to know my fragrances and products!  Please order these first if you are unsure a fragrance will be your thing.  I am unable to offer refunds or exchanges on perfumes or bath products sold.

I'm careful in checking IFRA guidelines for the raw materials I use.  However, perfume in general can cause skin reactions in some.  If you know you have sensitive skin please use caution with any perfume and test in a small area before a full application. 

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